Privacy Policy

Who We Are

MsikaBasa is an online marketplace and job board. This page explains, in simple terms, what information we collect, why we use it and what choices you have.

Questions about your information: zimconnectsupport@gmail.com

What We Collect

• Your account details, such as your name and email address, when you sign up.
• What you add yourself: your store or company profile, listings, vacancies, photos and flyers, and phone or WhatsApp numbers you choose to share.
• When you apply for a job: your application, your message and the CV you send.
• Reports you make about a listing or a vacancy.
• Simple counts of how often pages are viewed or shared. These counts are not used to identify you.

Some information is needed to use the service, such as an email address to create an account. If you choose not to give it, you may not be able to use that part of the service.

Why We Use It

• To run your account and show your store, listings and vacancies.
• To let employers receive and read the applications sent to them.
• To keep people safe, including reviewing reports and removing scams.
• To understand how the service is used and to make it better.
• To contact you about your account or a report you made.

We do not sell your personal information.

Who Can See It

• Everyone: what you choose to publish, such as your store name, listings, vacancies, photos, flyers and the contact number you add to them.
• An employer: your application and CV, only for the vacancy you applied to.
• Our team: what is needed to run the service and to review reports.
• Companies that help us run the service, such as those that host it, sign people in and store files. They handle information for us and only for that purpose. Some of them are outside Zimbabwe, so your information may be handled in other countries.
• Anyone the law requires us to tell.

How Long We Keep It

We keep information for as long as we need it to run the service and to protect people from fraud and abuse. Some records, such as applications, CVs, reports and our review decisions, are kept even after you remove something or close your account. The Terms of Use explain this.

Your Rights

You may:

• ask what information we hold about you and how it is used;
• ask us to correct information that is wrong;
• ask us to delete information that is false or misleading;
• object to the way we use your information.

To use these rights, write to zimconnectsupport@gmail.com. We will answer as soon as we can.

Age

You must be at least 16 years old to use MsikaBasa.

Keeping Information Safe

We take reasonable steps to protect your information. No system is perfectly safe, so please keep your sign-in details private and be careful what you share publicly. If something goes wrong with your information, we will act as the law requires.

Cookies and Similar Storage

We use small pieces of storage in your browser to keep you signed in and to remember your settings, such as your colour and light or dark choice. We do not use them to follow you around other websites.

Changes to This Page

We may update this page. The date at the top shows when it last changed.

Contact

zimconnectsupport@gmail.com