Terms of Use

What MsikaBasa Is

MsikaBasa is an online marketplace and job board. People can list products and services, post vacancies and apply for jobs.

MsikaBasa does not sell anything, does not employ anyone and does not take payments. When you buy, sell, hire or apply, you deal directly with the other person, often on WhatsApp. We are not part of those deals.

Who Can Use It

You must be at least 16 years old to create an account.

• Give true information and keep it up to date.
• Keep your sign-in secure. What happens on your account is your responsibility.
• One person, one account. Do not pretend to be someone else.

Your Store and Your Company Profile

Each account has one store and company profile. Use your real business name, or your own name if you sell as an individual.

We may refuse or change a name that copies another business, or that is misleading.

Rules for Sellers

• Describe what you sell honestly, and show your real price and condition.
• Only use photos you took or have the right to use.
• Do not list anything illegal, dangerous, stolen, counterfeit or fake.
• For now, MsikaBasa does not allow these services: health and patient care, lending, investment, insurance, and bookkeeping or tax.
• Mark an item as sold, or take it down, when it is no longer available.

Rules for Employers

• Only post real vacancies that you are allowed to fill.
• Never ask applicants to pay money, or to send bank or card details, to apply or to start work.
• Use a CV only for the vacancy it was sent for, and keep it private.
• A community share must be a genuine public flyer. People who see it contact the number on the flyer, not you through the site.

For Job Seekers

• Your CV and application go to the person who posted the vacancy, and no one else.
• We do not guarantee a job, an interview or a reply.
• A caution on a vacancy is advice to be careful. It is not a finding that the vacancy is false.

The Verified Badge

A Verified badge means a person on our team checked a business's contact details. It is not an endorsement, and it does not mean a vacancy or a product is safe. Vacancies and listings from verified businesses can still be reported and removed.

Staying Safe

• Do not pay money to get a job, and do not send bank, card or PIN details to someone you have not checked.
• Meet in a public place and check what you buy before you pay.
• Report anything that looks like a scam.

Reports, Reviews and Removals

Anyone signed in can report a vacancy or a listing. Items that are reported can be hidden while a person on our team reviews them. A review can end in the item being put back, or removed.

• We can remove a vacancy or a listing that breaks these Terms.
• We can take a whole store down. While a store is down it is hidden, and its owner can look but cannot change it.
• Our decisions are recorded, with the reason.

If you think we got it wrong, contact us (see Contact and Appeals) and tell us why.

Your Content and What We Keep

What you post stays yours. You give MsikaBasa permission to show it on the service and in link previews when it is shared, for as long as it is on the service.

Please read this part carefully. To protect people from scams, we keep some records even after you remove something or close your account:

• Photos and flyers you take down can still be opened by anyone who has their web address.
• Vacancies and listings you delete are hidden, not erased.
• Applications and the CVs sent with them are kept.
• Reports and our review decisions are kept.
• Closing your account switches your store off and removes your private contact details, but it does not erase the records above.

Behaviour We Do Not Allow

• Scams, fake vacancies, fake listings or pretending to be another person or business.
• Harassment, threats, hate or abuse.
• Spam, repeated posts of the same thing, or attempts to get around our rules.
• Copying large parts of the site automatically, or interfering with how it works.

Our Responsibility

MsikaBasa is provided as it is. We work to keep it available and safe, but we cannot promise it will never have mistakes or downtime.

We are not responsible for what users post, or for the quality, safety or legality of what is bought, sold or offered, or for how a vacancy turns out. Any deal is between you and the other person.

To the extent the law allows, we are not liable for losses that come from using the service. Nothing here takes away rights that the law says you always have.

Ending Your Account

You can stop using the service at any time and ask us to close your account at the contact below.

We can warn, hide content from, suspend or close an account that breaks these Terms or puts others at risk. What we keep afterwards is described in Your Content and What We Keep.

Changes to These Terms

We may update these Terms. The date at the top shows when they last changed. If you keep using MsikaBasa after a change, you accept the new Terms.

Contact and Appeals

Questions, notices and appeals: zimconnectsupport@gmail.com

Which Law Applies

These Terms are governed by the laws of Zimbabwe, and the courts of Zimbabwe decide disputes about them, unless the law says otherwise.